Name a common mistake housekeeping staff can make when cleaning rooms.

A common mistake housekeeping staff can make when cleaning rooms is skipping high-touch surfaces like doorknobs and light switches. These surfaces are frequently handled by guests and can harbor a significant amount of germs and bacteria. Failing to thoroughly clean and sanitize these areas can increase the risk of spreading infections or illnesses among guests.

High-touch surfaces are critical in maintaining a clean and safe environment, especially in hospitality settings where guest comfort and health are priorities. Ensuring these areas are regularly and effectively cleaned not only meets health and safety standards but also enhances the overall guest experience, leading to higher satisfaction and repeat business.

The other choices, while also mistakes in housekeeping practices, do not specifically highlight the critical importance of addressing high-touch areas in a hotel room environment.