Which hotel department is considered front-of-the-house?

The Food and Beverage Department is considered front-of-the-house because it directly interacts with guests and is responsible for providing services that are typically visible to patrons. This includes areas such as restaurants, bars, and room service, where staff engage with guests to serve meals and beverages, ensuring a memorable dining experience.

In contrast, departments like Housekeeping, while essential for maintaining the hotel's cleanliness and ambiance, usually operate behind the scenes. The Accounting Division focuses on financial operations without direct guest contact, managing numbers and transactions. Similarly, the Sales and Marketing Department, although instrumental in promoting the hotel, primarily deals with market research, advertising, and client relations away from the guest's direct experience in the hotel. Thus, the Food and Beverage Department stands out as the primary front-of-the-house operation within a hotel setting.